# IThesion > IThesion is an independent technology consultancy helping ambitious organisations move forward with clarity, confidence, and impact. IThesion works across three areas: IT systems and infrastructure, security, risk and compliance, and business process automation and AI. Each area is divided into service families, and selected services have their own dedicated page. Pricing is not published; enquiries go to hello@ithesion.com. ## Site - [Home](https://www.ithesion.com/): IThesion is an independent technology consultancy helping ambitious organisations move forward with clarity, confidence, and impact. - [Sitemap](https://www.ithesion.com/sitemap.xml): Machine-readable list of every page. ## Business Process Automation & AI - [Business Process Automation & AI](https://www.ithesion.com/business-process-automation-ai): We automate routine work and use AI where fixed rules fall short. Connect your tools, simplify workflows and turn documents, messages and records into usable data. ### AI-Assisted Information Processing - [AI-Assisted Information Processing](https://www.ithesion.com/business-process-automation-ai/ai-assisted-information-processing): Less time reading, sorting and retyping. AI classification, document-to-data, prioritization, routing, extraction and human review workflows from IThesion. - [AI-Assisted Operations Workflow](https://www.ithesion.com/business-process-automation-ai/ai-assisted-information-processing/ai-assisted-operations-workflow): One workflow that uses AI to interpret incoming information and automation to carry out the agreed next steps, with checks and a clear route for decisions that need people. - [AI Information Processing Prototype](https://www.ithesion.com/business-process-automation-ai/ai-assisted-information-processing/ai-information-processing-prototype): A focused AI prototype tested on your own examples, with findings on what works, what still needs review and whether a full implementation is worth pursuing. - [Document-to-Structured-Data Workflow](https://www.ithesion.com/business-process-automation-ai/ai-assisted-information-processing/document-to-structured-data-workflow): We design and build a document workflow around your formats, checks and review steps, then hand it over ready for your team or provider to run. - [Record Matching and Data Cleanup Workflow](https://www.ithesion.com/business-process-automation-ai/ai-assisted-information-processing/record-matching-data-cleanup-workflow): A workflow that matches inconsistent records and applies agreed corrections, using AI where names and context need interpretation, with uncertain matches kept visible for review. ### Automation Reliability & Rescue - [Automation Reliability & Rescue](https://www.ithesion.com/business-process-automation-ai/automation-reliability-rescue): Get back the time your automations should save. IThesion reviews, repairs and simplifies existing automations, with clearer failure alerts, recovery steps and documentation. - [Automation Reliability Review](https://www.ithesion.com/business-process-automation-ai/automation-reliability-rescue/automation-reliability-review): We review your existing workflows for missed steps, unnoticed failures and recovery gaps, then give you a practical plan for what to improve first. - [Automation Rescue Sprint](https://www.ithesion.com/business-process-automation-ai/automation-reliability-rescue/automation-rescue-sprint): We investigate and repair an unreliable workflow, with checks, clearer failure alerts and recovery steps your team can use. ### Internal Tools & Dashboards - [Internal Tools & Dashboards](https://www.ithesion.com/business-process-automation-ai/internal-tools-dashboards): See what needs attention, without chasing updates. Internal dashboards, trackers, approval queues, admin panels and reporting automation from IThesion. - [Internal Dashboard Build](https://www.ithesion.com/business-process-automation-ai/internal-tools-dashboards/internal-dashboard-build): A focused dashboard that brings useful information from your existing tools into one view, with clear figures, relevant detail and visible update times. - [Lightweight Internal Tool](https://www.ithesion.com/business-process-automation-ai/internal-tools-dashboards/lightweight-internal-tool): A focused internal tool built around one task, bringing the necessary information, steps and actions together so your team can complete the work more easily. - [Reporting Automation](https://www.ithesion.com/business-process-automation-ai/internal-tools-dashboards/reporting-automation): Automated preparation and delivery of recurring reports, using agreed sources and calculations, with clear flags when data is missing or out of date. ### Process Assessment & Optimization - [Process Assessment & Optimization](https://www.ithesion.com/business-process-automation-ai/process-assessment-optimization): A clear way to cut the busywork. Automation opportunity audits, process mapping, roadmaps, exception reviews and ROI assessments from IThesion. - [Automation Opportunity Audit](https://www.ithesion.com/business-process-automation-ai/process-assessment-optimization/automation-opportunity-audit): Know which work is worth automating. We review how the work happens and identify worthwhile ways to simplify or automate it. - [Automation Roadmap Sprint](https://www.ithesion.com/business-process-automation-ai/process-assessment-optimization/automation-roadmap-sprint): Turn your automation priorities into a manageable plan, with order, effort, dependencies and a defined first phase. ### Workflow Automation & Integration - [Workflow Automation & Integration](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration): Less copying. Fewer missed steps. SaaS integrations, workflow automation, approvals, notifications, webhooks and intake automation from IThesion. - [CRM Workflow Automation](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/crm-workflow-automation): Automate agreed record updates, task assignments and reminders in your CRM, so the next step stays visible and exceptions reach the right person. - [Email Data Entry Automation](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/email-data-entry-automation): We connect email intake to your business systems and run the data entry process, with checks, monitoring and agreed updates included in your monthly service. - [Order Processing Automation](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/order-processing-automation): Connect selected order steps across the tools you already use, so details and status move with less repeated entry and exceptions reach the right people. - [SaaS Integration Sprint](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/saas-integration-sprint): Connect the business apps you already use, so agreed information moves between them automatically, with checks for missing, conflicting or failed updates. - [Spreadsheet-to-System Cleanup](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/spreadsheet-to-system-cleanup): Clean up the spreadsheet data you need and move it into your business systems, with checks for missing records, conflicting values and failed imports. - [Workflow Automation Sprint](https://www.ithesion.com/business-process-automation-ai/workflow-automation-integration/workflow-automation-sprint): Automate one agreed workflow across your existing tools, with clear rules, visible progress and exceptions directed to the right person. ## IT Systems & Infrastructure - [IT Systems & Infrastructure](https://www.ithesion.com/it-systems-infrastructure): We build, improve and manage your IT systems. Senior expertise and hands-on delivery for infrastructure, monitoring, cloud, automation and IT leadership. ### Cloud & Platform Engineering - [Cloud & Platform Engineering](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering): Systems that keep up with your business. AWS foundations, cloud migration, Kubernetes readiness, hosting modernization, cost optimization and platform architecture reviews from IThesion. - [AWS Foundation Setup](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/aws-foundation-setup): We set up the accounts, access, networks and core infrastructure your team needs to work on AWS, with cost visibility and a clear handover. - [Cloud Migration Plan](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/cloud-migration-plan): A practical plan for moving the right systems to the cloud, with estimated costs, dependencies and likely disruption made clear. - [Hosting Platform Modernization](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/hosting-platform-modernization): We improve the agreed parts of your hosting, manage the transition and hand it over with clear operating instructions. - [Infrastructure Cost Optimization](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/infrastructure-cost-optimization): We review your infrastructure costs and usage, carry out agreed changes and check their effect on spending and the performance your business needs. - [Platform Architecture Review](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/platform-architecture-review): We review your platform design against your priorities, test the reasoning behind proposed changes and help you decide what to keep, improve or replace. - [Server-to-Cloud Migration](https://www.ithesion.com/it-systems-infrastructure/cloud-platform-engineering/server-to-cloud-migration): We move agreed systems and data to the cloud, coordinate the changeover and check that they work, with a documented setup and a clear handover. ### Infrastructure Automation - [Infrastructure Automation](https://www.ithesion.com/it-systems-infrastructure/infrastructure-automation): Less manual setup. More consistent systems. Terraform, Ansible, server provisioning, deployment cleanup, environment standardization and configuration drift reduction from IThesion. - [Deployment Process Cleanup](https://www.ithesion.com/it-systems-infrastructure/infrastructure-automation/deployment-process-cleanup): We improve how you get changes live, with fewer repeated tasks, clear checks and instructions for when a release goes wrong. - [Infrastructure as Code Review](https://www.ithesion.com/it-systems-infrastructure/infrastructure-automation/infrastructure-as-code-review): We review your infrastructure code and how your team uses it, then give you clear priorities for reducing risk and maintenance work. - [Server Provisioning Automation](https://www.ithesion.com/it-systems-infrastructure/infrastructure-automation/server-provisioning-automation): A new server should not mean repeating the same setup work. We automate creation and configuration, check the results and give your team a clear way to run the process. ### Infrastructure Review & Stabilization - [Infrastructure Review & Stabilization](https://www.ithesion.com/it-systems-infrastructure/infrastructure-review-stabilization): Reduce downtime and recurring issues. Health checks, cloud and legacy reviews, stabilization sprints, post-incident reviews and documentation from IThesion. - [Infrastructure Health Check](https://www.ithesion.com/it-systems-infrastructure/infrastructure-review-stabilization/infrastructure-health-check): A one-off assessment of agreed infrastructure, with documented findings, risks explained in business terms and a prioritized plan you can act on. - [Post-Incident Review and Hardening Plan](https://www.ithesion.com/it-systems-infrastructure/infrastructure-review-stabilization/post-incident-review-hardening-plan): A one-off review of an infrastructure incident, with a documented account of what happened and a prioritized plan to reduce the risk and impact of a repeat. - [Production Stabilization Sprint](https://www.ithesion.com/it-systems-infrastructure/infrastructure-review-stabilization/production-stabilization-sprint): A focused project to fix agreed problems in your live infrastructure. We investigate, make the changes and check the results against agreed success criteria. ### IT Leadership & Oversight - [IT Leadership & Oversight](https://www.ithesion.com/it-systems-infrastructure/it-leadership-oversight): Keep technical decisions from taking over your day. Fractional IT operations leadership, monthly infrastructure reviews, retainers, vendor oversight and technical decision support from IThesion. - [Fractional Head of IT Operations](https://www.ithesion.com/it-systems-infrastructure/it-leadership-oversight/fractional-head-it-operations): A senior lead to coordinate your team and providers, follow through on decisions and keep agreed infrastructure work moving. - [Infrastructure Roadmap Workshop](https://www.ithesion.com/it-systems-infrastructure/it-leadership-oversight/infrastructure-roadmap-workshop): Develop or refine an infrastructure roadmap that makes clear what comes next, what can wait and why. - [SRE / DevOps Advisory Retainer](https://www.ithesion.com/it-systems-infrastructure/it-leadership-oversight/sre-devops-advisory-retainer): Regular senior input on keeping systems reliable, releasing changes and improving everyday operations. - [Technical Operations Retainer](https://www.ithesion.com/it-systems-infrastructure/it-leadership-oversight/technical-operations-retainer): We carry out and coordinate agreed operational IT work, keeping you informed without making you follow up on every detail. ### Monitoring, Backup & Recovery - [Monitoring, Backup & Recovery](https://www.ithesion.com/it-systems-infrastructure/monitoring-backup-recovery): Spot problems sooner and be ready to recover. Monitoring setup, alert tuning, restore testing, disaster recovery reviews, runbooks and reliability reviews from IThesion. - [Backup and Restore Audit](https://www.ithesion.com/it-systems-infrastructure/monitoring-backup-recovery/backup-restore-audit): A one-off review of your backups, with restore tests for agreed data and systems, evidence of what was recovered and clear priorities for any gaps. - [Disaster Recovery Readiness Review](https://www.ithesion.com/it-systems-infrastructure/monitoring-backup-recovery/disaster-recovery-readiness-review): A one-off review of how a critical business service would recover from a serious failure, across systems, people and providers, with clear priorities for closing the gaps. - [Monitoring Setup](https://www.ithesion.com/it-systems-infrastructure/monitoring-backup-recovery/monitoring-setup): A one-off setup of checks and alerts for the systems your business relies on, with tested alert delivery and a clear view of what is covered. ## Security, Risk & Compliance - [Security, Risk & Compliance](https://www.ithesion.com/security-risk-compliance): We strengthen security and help you meet customer requirements. Senior expertise and hands-on delivery for security reviews, access control, incident planning and audit readiness. ### Compliance & Audit Readiness - [Compliance & Audit Readiness](https://www.ithesion.com/security-risk-compliance/compliance-audit-readiness): Be ready for the security questions customers and auditors ask. ISO 27001 readiness assessments, ISMS foundations, policies, evidence reviews and audit preparation from IThesion. - [Audit Preparation Sprint](https://www.ithesion.com/security-risk-compliance/compliance-audit-readiness/audit-preparation-sprint): Get audit preparation moving without carrying every task. We organize your evidence and complete agreed preparation tasks, with remaining gaps made clear. - [ISMS Starter Package](https://www.ithesion.com/security-risk-compliance/compliance-audit-readiness/isms-starter-package): Turn scattered security work into a practical routine. We set up the foundations of your information security management system, with clear records, responsibilities and review routines. - [ISO-27001 Readiness Assessment](https://www.ithesion.com/security-risk-compliance/compliance-audit-readiness/iso-27001-readiness-assessment): Know where you stand before taking on ISO 27001. A review of your existing security practices and evidence, with the main gaps and practical next steps explained. ### Identity & Access Management - [Identity & Access Management](https://www.ithesion.com/security-risk-compliance/identity-access-management): Keep access under control as your team changes. Access rights reviews, admin access cleanup, account lifecycle processes and privileged access reviews from IThesion. - [Access Rights Review](https://www.ithesion.com/security-risk-compliance/identity-access-management/access-rights-review): Know who has access to your systems and what needs to change. A point-in-time review with prioritized findings and recommended changes. - [Account Lifecycle Process](https://www.ithesion.com/security-risk-compliance/identity-access-management/account-lifecycle-process): Clear, repeatable steps for granting, changing and removing access when people join, change roles or leave, rehearsed with your team. ### Incident Response Planning - [Incident Response Planning](https://www.ithesion.com/security-risk-compliance/incident-response-planning): Clear steps when a security incident happens. Incident response plans, classification, escalation, tabletop exercises, playbooks and communication plans from IThesion. - [Breach Response Readiness Review](https://www.ithesion.com/security-risk-compliance/incident-response-planning/breach-response-readiness-review): Know what could hold up your response. A review of your arrangements for agreed information exposure scenarios, with evidence-based findings and clear priorities. - [Security Incident Response Plan](https://www.ithesion.com/security-risk-compliance/incident-response-planning/security-incident-response-plan): A response plan your team can use under pressure. Built on your existing procedures, people and providers, with clear stages, decision points and a usability walkthrough. - [Tabletop Exercise](https://www.ithesion.com/security-risk-compliance/incident-response-planning/tabletop-exercise): Practise the response before the pressure is real. A facilitated, discussion-based security scenario with a debrief, agreed lessons and prioritized improvements. ### Operational Security Controls - [Operational Security Controls](https://www.ithesion.com/security-risk-compliance/operational-security-controls): Make security easier to manage day to day. Logging and monitoring policy, security control implementation planning, evidence collection setup and operational controls reviews from IThesion. - [Operational Controls Review](https://www.ithesion.com/security-risk-compliance/operational-security-controls/operational-controls-review): See how your security measures work in practice. A scoped review of selected security practices and records, with findings, evidence gaps and priorities for follow-up. ### Security Leadership & Oversight - [Security Leadership & Oversight](https://www.ithesion.com/security-risk-compliance/security-leadership-oversight): Keep security work moving without a full-time hire. Fractional security advice, governance and roadmap reviews, questionnaire support and compliance retainers from IThesion. - [Compliance Maintenance Retainer](https://www.ithesion.com/security-risk-compliance/security-leadership-oversight/compliance-maintenance-retainer): Keep compliance work current as your business changes. We update agreed policies and records, coordinate recurring tasks and follow up on outstanding actions. - [Customer Security Questionnaire Support](https://www.ithesion.com/security-risk-compliance/security-leadership-oversight/customer-security-questionnaire-support): Keep customer security questions from taking over your day. Clear answers from your actual security practices, checked with your team and reusable next time. - [Fractional Security Advisor](https://www.ithesion.com/security-risk-compliance/security-leadership-oversight/fractional-security-advisor): Keep security moving when everything else needs you. Senior security expertise and practical follow-through for your priorities, without a full-time hire. ### Security Review & Risk Assessment - [Security Review & Risk Assessment](https://www.ithesion.com/security-risk-compliance/security-review-risk-assessment): Know what to protect and what to tackle first. Asset registers, risk assessments, treatment plans, control baselines, business impact analysis and information classification from IThesion. - [Business Impact Analysis](https://www.ithesion.com/security-risk-compliance/security-review-risk-assessment/business-impact-analysis): Establish which business activities need to recover first, how long they can wait and what they depend on. - [Risk Assessment Workshop](https://www.ithesion.com/security-risk-compliance/security-review-risk-assessment/risk-assessment-workshop): Identify and assess the security risks that matter to your business, with an assessed risk register and the reasoning behind it. - [Security Risk Prioritization Sprint](https://www.ithesion.com/security-risk-compliance/security-review-risk-assessment/security-risk-prioritization-sprint): Turn existing security findings and recommendations into a ranked list of manageable next steps.