Keep technical decisions from taking over your day.
We bring senior expertise to technical decisions and follow through on agreed work. Start with a focused review, an existing plan or ongoing oversight.
Services
- 01
Fractional Head of IT Operations
Infrastructure priorities, providers and decisions keep coming back to you.
What changesLess time coordinating technical work, with a senior lead keeping agreed priorities moving.
What we deliverView service: Fractional Head of IT Operations- An agreed leadership remit, with priorities tied to your business goals.
- Coordination of your team and providers, with progress and open decisions followed up.
- Regular updates, decision records and a maintained list of risks and next steps.
- 02
Monthly Infrastructure Review
Costs, risks and upcoming infrastructure changes need attention, but reviewing them keeps slipping.
What changesA regular view of what needs attention, with clear priorities for the month ahead.
What we deliverAsk about this service: Monthly Infrastructure Review- A monthly review of agreed infrastructure costs, risks, operating issues and upcoming changes.
- An updated list of priorities, decisions and dependencies.
- Clear next steps with agreed ownership and progress recorded.
- 03
Technical Operations Retainer
Operational tasks and improvements keep falling between your team, providers and other priorities.
What changesAgreed operational work kept moving, with less chasing and clearer follow-through.
What we deliverView service: Technical Operations Retainer- An agreed set of ongoing responsibilities and a prioritized work list.
- Hands-on delivery and coordination of the agreed operational tasks.
- Regular updates on completed work, issues and upcoming decisions.
- 04
Vendor and Architecture Oversight
Keeping track of provider proposals, design choices and delivery is taking too much of your time.
What changesProvider work checked against your business priorities, with issues raised and followed through.
What we deliverAsk about this service: Vendor and Architecture Oversight- Review of agreed proposals and design choices against scope, cost and business needs.
- Check-ins on progress, dependencies and agreed deliverables.
- Decision records, open questions and agreed follow-up actions.
- 05
Incident Review Facilitation
An incident is over, but people have different accounts of what happened and what should change.
What changesA shared understanding of the incident, with practical follow-up actions agreed.
What we deliverAsk about this service: Incident Review Facilitation- Preparation using available incident records and input from the people involved.
- A structured discussion of events, contributing factors and the response.
- A written summary of findings, open questions and actions with agreed owners.
- 06
Infrastructure Roadmap Workshop
Infrastructure priorities are competing for attention, and you need a realistic order for the work.
What changesA shared plan for what to improve next, with priorities tied to business needs.
What we deliverView service: Infrastructure Roadmap Workshop- Preparation based on your goals, existing plans, known issues and constraints.
- A working session to weigh priorities, dependencies and tradeoffs.
- A documented roadmap with agreed priorities, indicative sequencing and next steps.
- 07
SRE / DevOps Advisory Retainer
Your team can deliver the work, but needs regular senior input on reliability and deployment decisions.
What changesYour team can move forward with clearer decisions and experienced guidance.
What we deliverView service: SRE / DevOps Advisory Retainer- Scheduled reviews of agreed reliability, deployment and operating practices.
- Practical recommendations and mentoring around upcoming changes.
- Decision notes and follow-up on agreed priorities.
- 08
Technical Decision Review
A technical choice could affect costs, reliability or future options, and you want it checked before moving ahead.
What changesA clearer basis for deciding, with options and their business tradeoffs explained.
What we deliverAsk about this service: Technical Decision Review- An agreed decision brief covering objectives, constraints and the options under consideration.
- A review of the available evidence, costs, risks and operating implications.
- A written recommendation, with assumptions and questions to resolve before proceeding.
- 09
Operations Leadership Office Hours
You need senior input on specific questions, without a broader ongoing engagement.
What changesPractical guidance on the questions in front of you, with clear next steps.
What we deliverAsk about this service: Operations Leadership Office Hours- Scheduled working sessions, with scope and pricing agreed in advance.
- Practical discussion of the options and constraints behind your questions.
- Brief notes with guidance, next steps and any work that needs separate investigation.
Know what to expect before we start.
We agree scope, pricing and timing before work begins, then take responsibility for the agreed work and keep you informed.
The agreed reviews, coordination or operational work, with clear records of decisions and next steps.
Your priorities, relevant context, and approval for decisions or changes that affect the business.
What do you need
taken care of?
An informal 30-minute call to discuss your needs and see how we could work together.