Less copying. Fewer missed steps.
We connect the tools you already use and automate routine handoffs, updates and approval requests, with clear checks and a way to handle exceptions.
Services
- 01
SaaS Integration Sprint
Your business apps hold the same information, but someone has to copy changes from one to another.
What changesYour apps share the information they need, so your team spends less time copying updates.
What we deliverView service: SaaS Integration Sprint- A plan for sharing information between selected apps, including which app takes priority when records differ.
- A working connection that matches fields between apps, checks data and handles duplicates or failed updates.
- Checks using representative records, plus documentation for ownership and maintenance.
- 02
Workflow Automation Sprint
A repeatable process still depends on people moving each step forward and checking that nothing was missed.
What changesOne agreed workflow moves through its routine steps automatically, with exceptions directed to the right person.
What we deliverView service: Workflow Automation Sprint- An agreed workflow covering triggers, rules, inputs, outputs and the decisions that remain with people.
- The implemented automation, including system connections, status records and exception handling.
- Checks of normal and failure scenarios, documentation and a handover for running the workflow.
- 03
CRM Workflow Automation
Customer records, tasks and follow-ups fall behind because updates depend on someone remembering each step.
What changesCustomer work advances through agreed steps, with less manual updating and clearer follow-up.
What we deliverView service: CRM Workflow Automation- Rules for the agreed customer relationship management (CRM) workflow, including ownership and required information.
- Configured record updates, task creation, routing and reminders using your existing CRM and connected tools.
- Checks for duplicate records, missing data and failed actions, with documentation for your team.
- 04
Form-to-System Automation
A form collects the information, but someone still has to re-enter it and start the next task.
What changesValid submissions create the right records and next steps, without routine retyping.
What we deliverAsk about this service: Form-to-System Automation- Rules for checking form submissions and matching their fields to the destination systems.
- An implemented flow that creates or updates records, assigns work and sends agreed notifications.
- Duplicate and missing-data checks, a route for failed submissions and handover documentation.
- 05
Spreadsheet-to-System Cleanup
Spreadsheets hold up-to-date information, but moving it into your business systems means repeated copying and corrections.
What changesCleaner records in your business systems, with a reliable way to bring in spreadsheet data.
What we deliverView service: Spreadsheet-to-System Cleanup- A review of the selected sheets, destination fields and rules for deciding which records to trust.
- Agreed data cleanup and a checked transfer or repeatable import workflow, according to the chosen scope.
- Checks that transferred records match the agreed source, a list of unresolved issues and instructions for the ongoing process.
- 06
Approval Workflow Setup
Requests wait for approval, and people keep asking who needs to act next.
What changesRequests reach the right approver, with visible status and fewer manual reminders.
What we deliverAsk about this service: Approval Workflow Setup- An agreed approval flow with decision points, approvers and escalation rules.
- A working workflow that routes requests, records decisions and sends agreed reminders.
- Checks for missing responses and unusual cases, with documentation and handover.
- 07
Notification and Escalation Automation
People check systems for updates, or important events do not reach the person who needs to act.
What changesAgreed events produce useful updates and escalation, with less manual checking.
What we deliverAsk about this service: Notification and Escalation Automation- An agreed notification plan covering events, recipients, channels and escalation rules.
- Configured notifications and escalation across the selected systems and channels.
- Checks for duplicate or failed notifications, with logs, documentation and handover.
- 08
Webhook Integration Package
An event in one system needs to trigger work elsewhere, but the connection is missing or unreliable.
What changesEvents reach the agreed workflow, with clear checks when delivery fails.
What we deliverAsk about this service: Webhook Integration Package- An agreed event format, destination and field mapping.
- A working webhook connection with input validation and agreed access controls.
- Delivery checks, useful logs and documentation for testing and maintaining the connection.
- 09
Order Processing Automation
Orders need to be copied between tools, and status updates or exceptions depend on manual checks.
What changesOrder details and status move through agreed steps, with less repeated entry and clearer exceptions.
What we deliverView service: Order Processing Automation- A workflow design covering order sources, required data and agreed processing steps.
- Working automation for the agreed records, tasks and status updates.
- Validation and exception checks, with tests, workflow documentation and handover.
- 10
Support Intake Automation
Support requests arrive through different channels and have to be sorted, copied and assigned by hand.
What changesIncoming requests reach the right queue with consistent details and less manual sorting.
What we deliverAsk about this service: Support Intake Automation- An intake design for agreed channels, required fields and routing rules.
- A working flow that creates or updates cases and sends agreed notifications.
- Checks for incomplete or duplicate requests, with exception routes, tests and handover.
- 11
Vendor or Supplier Workflow Automation
Supplier updates and onboarding requests arrive in different places, leaving records and approvals to be coordinated manually.
What changesSupplier information and requests follow agreed steps, with less repeated entry and manual checking.
What we deliverAsk about this service: Vendor or Supplier Workflow Automation- An agreed workflow covering supplier inputs, required records and review steps.
- Working connections, record updates and notifications across the selected tools.
- Validation and exception handling, with checks, documentation and handover.
- 12
Email Data Entry Automation
Your team keeps copying information from incoming emails into business systems, and you want the process taken care of.
What changesEmail details reach the right systems through a process we set up, monitor and maintain for you.
What we deliverView service: Email Data Entry Automation- Email capture and integration with the agreed business systems, including field mapping, record matching and checks.
- Ongoing processing and monitoring, with unclear or incomplete items routed for review.
- Included workflow updates and processing visibility within the agreed monthly service scope.
Know what to expect before we start.
We agree scope, pricing and timing before work begins, then take responsibility for the agreed work and keep you informed.
The agreed design, build and checks, with documentation, coordination and a handover your team can use.
Your priorities, examples of the work, access to the relevant tools and approval of rules that affect the business.
What do you need
taken care of?
An informal 30-minute call to discuss your needs and see how we could work together.